Pet Care/Kennel Front Desk Associate

Job Summary: Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy pet resort. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that Hidden Acres is a welcoming place. Pet experience preferred.

Responsibilities: Greet owners as they arrive Check-in animal patients for their stays Collect and confirm pet and owner information Answer phones Schedule, confirm, and cancel appointments Process payments Other administrative duties, as assigned

Qualifications: Excellent customer service skills Effective communication with clients and coworkers Comfortable working with a variety of animals Proficient in Microsoft Office, scheduling software, and other technology (training available)