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Hotel Front Desk Agent

L2

hampton inn warner robinsWarner Robins, GA3 days ago

$13 hourly

Occupations

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksConcierges

Industries

Hotels (except Casino Hotels) and MotelsAll Other Traveler AccommodationCasino Hotels
Job Description: Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation: $13 hourly
Responsibilities:
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Must have graduated high school, received a GED or equivalent
  • Well-versed in taking telephone calls and handling stressful situations
  • About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners. We offer: PTOPaid Birthday 401(k) Payday advance Health, Vision, and DentalTravel Program Bonus Program
Apply now
Apply now

Level

EntryL2

Salary

$13 hourly

Location

Warner Robins, GA

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels (except Casino Hotels) and Motels

Posted

3 days ago

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