Desktop Support Analyst
mission staffingEvanston, IL
Desktop Support Analyst
L5
mission staffingEvanston, ILyesterday
Occupations
Computer User Support SpecialistsComputer Network Support SpecialistsComputer Systems AnalystsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesDesktop Support Analyst - Financial Services. Contract Role: 6 to 8 months (potential extension)5 days onsite in Chicago, IL Responsibilities Diagnose and resolve hardware, software, and network issues Provide troubleshooting for applications and custom systems Resolve issues related to desktop, mobile, VPN, and remote access Support proactive monitoring of critical systems and services to identify potential issues before they impact users Assist in implementing automated solutions to reduce repetitive incidents Collaborate with cross-functional IT teams (network, infrastructure, cybersecurity) to resolve complex issues
Requirements:
- Experience supporting Microsoft 365 products
- Experience with Dell desktops
- Experience with Cisco video conferencing equipment
- Strong troubleshooting skills across hardware, software, and network issues
- Ability to support desktop, mobile, VPN, and remote access
- Strong customer service skills and a focus on rapid, complete resolution
Apply now (opens in a new tab)
Level
SeniorL5
Location
Evanston, IL
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
yesterday
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