Reservations Specialists

About the role: Reservationists are our client care specialists. If you have a client service mindset and like working with people over the phone, this job is for you. Reservationists handle incoming calls from clients to assist with quoting and booking transportation in Kansas City and across the globe. Transportation needs range from airport transfers, high-profile weddings, major conferences, concerts, and sporting events. The Reservations team also handles the daily inflow of emailed reservation and quote requests, along with monitoring online transportation bookings and quotes. Our clients include Kansas City's elite, multimillionaires, celebrities, and professional sports athletes. Due to the nature of our client base reservation team members must use discretion and protect client confidentiality. It is imperative team members enter all reservations and quotes correctly and promptly. If you are career-minded individual and exhibit the qualities of a Five-Star employee-we would love to meet you. Examples of those who have been successful in this role: Teachers, Sales Representatives, Call Center Agents, Hotel Professionals, Recently Retired Professionals, Client Service Specialists.

Benefits: Health, Dental, Vision & Life Insurance 401(k) Match Up to 4% Immediately Vested Paid PTO/Vacation Competitive Compensation Available Shifts Full-Time: Afternoon/Evening (12pm – 8pm)Besides working a regular weekday schedule reservation team members also work alternating weekends.

Requirements: 2-5 years' experience in a professional service-related role Professional phone experience with good listening skills Reservation systems experience Excellent verbal and written skills Time management skills both professionally and personally Positive attitude Attention to detail Multitasking and problem-solving abilities Team player Be able to pass drug, alcohol, and background check.

Location: Our base location is conveniently located off Merriam Lane between I-35 and I-635.