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Business Continuance Manager

L7

apex informaticsTallahassee, FLtoday

Occupations

Business Continuity PlannersBusiness Operations Specialists, All OtherComputer and Information Systems Managers

Industries

Computer Systems Design ServicesCustom Computer Programming ServicesOther Computer Related Services
Title: Business Continuance Manager
Location: Tallahassee, FL 32399
Job Description:
  • Experience 5-7 years of experience in business continuity planning, disaster recovery, or enterprise risk management roles.3-5 years of hands-on ServiceNow platform experience, including at least 2 years working with ServiceNow GRC modules (BCM, Risk Management, or Policy & Compliance)
  • Strong background in enterprise software implementation and integration projects, preferably with ServiceNow or similar platform technologies.
  • Experience leading cross-functional implementation projects, managing stakeholder relationships, and driving organizational change.
  • Primary Job Duties/ TasksThe activities this candidate will be tasked with include, but are not limited to the following:
  • Configure and customize ServiceNow BCM module to meet enterprise requirements
  • Integrate ServiceNow BCM with existing ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems
  • Develop custom forms, business rules, and UI policies to optimize BCM functionality
  • Manage ServiceNow BCM system upgrades, patches, and feature enhancements
  • Utilize ServiceNow CMDB integration to identify and map critical IT services and dependencies
  • Configure business impact analysis (BIA) tools and automated RTO/RPO calculations
  • Develop service dependency mapping and single point of failure identification procedures
  • Design and implement standardized business continuity plan templates within ServiceNow BCMConfigure automated plan maintenance, version control, and approval workflows
  • Develop comprehensive ServiceNow BCM training programs for all user types
  • Create user guides, process documentation, and self-service resources
  • Conduct training sessions and workshops for platform users and administrators
  • Monitor ServiceNow BCM performance and identify optimization opportunities
  • Implement automated feedback collection and analysis procedures
  • Develop continuous improvement workflows and enhancement tracking systems
  • Must complete daily reporting activities
  • Other duties as assigned
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Level

ManagerL7

Location

Tallahassee, FL

Occupation

Business Continuity Planners

Industry

Computer Systems Design Services

Posted

today

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