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Program Coordinator

L4

allegis global solutionsNew Troy, MI8 days ago

Occupations

Project Management SpecialistsSocial and Community Service ManagersCommunity and Social Service Specialists, All Other

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesEmployment Placement Agencies
Program Coordinator The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.
Responsibilities:
  • Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
  • Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
  • Maintain and update worker assignments to reflect appropriate changes.
  • Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
  • Conduct research and analysis to resolve client's or supplier inquiries as needed
  • Provide program status reports to leadership as required
  • Monitor performance against contract SLA's (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
  • Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.
Qualifications:
  • Excellent analytical and problem solving skillsExcellent documentation and follow up skills
  • Strong determination to impact performance
  • Time Management, self-motivated and perseverance
  • Excellent customer service skillsExcellent verbal and written communication skills0-2 or more years of staffing and/or MSP experience
  • Bachelor's DegreeMS Office/Tools- advanced skills
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: Medical, dental & vision Hospital plans 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Tuition Assistance Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental LeaveAt AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
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Level

MidL4

Location

New Troy, MI

Occupation

Project Management Specialists

Industry

Administrative Management and General Management Consulting Services

Posted

8 days ago

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