Customer Service Associate I, Family Dollar

Key Responsibilities: Provide exceptional customer service by assisting shoppers with inquiries and product recommendations. Process sales transactions accurately and efficiently at the assigned cash register. Maintain cash security and safeguard company assets. Keep the store well-stocked, organized, and visually appealing. Support unloading of trucks, merchandise receiving, and stock replenishment in line with productivity standards. Maintain a clean, safe, and respectful shopping environment for customers and team members. Handle cleaning duties including restocking bathrooms, sweeping and mopping floors, emptying trash, and ensuring overall store cleanliness. Perform other duties as assigned by store leadership.

Education: High school diploma or equivalent preferred.

Experience: Prior experience in customer service within retail, grocery, restaurant, or similar environments is highly preferred.

Technical Skills: Ability to follow instructions, read and interpret operational documents.

Physical Requirements: Must be able to lift 30–50 lbs. from floor to above shoulder height; frequent standing, walking, kneeling, pushing, pulling, and repetitive lifting required. Soft Skills:

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Sound judgment, problem-solving, and decision-making skills
• Friendly, professional, and customer-first attitude

Perks & Benefits: Family Dollar offers a comprehensive benefits package designed to support your physical, financial, and emotional well-being, including:

• Medical, dental, vision, and pharmacy coverage
• Employee Assistance Program (EAP)
• Retirement plans
• Educational Assistance Program
• And more!