SSG Client Success Associate

Company: Search Solution Group About Search Solution GroupSearch Solution Group (SSG) is a nationally recognized recruitment and staffing firm known for delivering elite talent to top organizations across the country. Our culture is fast-paced, collaborative, and performance-driven. We empower our team to build meaningful client relationships, expand business opportunities, and grow long-term careers. We're seeking a Senior Associate, Client Success to join our team. This role blends client relationship management, recruiting partnership, and account growth. You'll support existing clients, manage hiring workflows, and proactively identify opportunities to expand relationships across departments and leadership teams.

What You'll Do: Client Management & DeliveryServe as the primary point of contact for assigned clients, building trusted, long-term partnerships Lead intake calls to understand hiring needs, role requirements, and ideal candidate profiles Coordinate candidate submissions, interviews, feedback, and offers in partnership with recruiters Ensure a high-touch, responsive client experience throughout the hiring process Maintain accurate and organized records in Bullhorn and SalesforceAccount Growth & Business DevelopmentIdentify and pursue opportunities to expand within existing accounts by engaging additional departments and hiring leaders Strengthen relationships through proactive communication, follow-up, and strategic outreach Support revenue growth by increasing job volume, repeat business, and placement opportunities Collaborate with Business Development leadership on account expansion and regeneration strategies Team Collaboration & CommunicationPartner closely with recruiters to align on candidate quality, priorities, and client expectations Share consistent pipeline updates, feedback, and market insights Participate in team meetings, training sessions, and ongoing coaching Ideal Experience & QualificationsBachelor's degree or equivalent professional experience 1+ year of experience in client success, account management, staffing, or recruiting Strong relationship-building skills with both clients and internal partners Excellent communication, organization, and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Experience using CRM/ATS platforms such as Salesforce and Bullhorn (preferred) Driven, positive, collaborative, and growth-oriented mindset What We OfferCompetitive base salary + bonus opportunity Clear path for advancement in Client Success, Business Development, or Leadership Collaborative, high-energy team culture that celebrates wins Hands-on training and exposure to executive-level recruiting strategy Comprehensive benefits package including medical, dental, 401(k), and PTO