Salesforce Product Owner | Data Governance Lead | Data Governance Business Analyst

Location: New York, NY 10013 Work Arrangement: Hybrid (3 days onsite, 2 days remote)

Duration: 7 Months Contract

About the Role: We are looking for an experienced Salesforce Product & Data Governance Lead to support and govern a global Commercial Banking Salesforce CRM platform. This is a VP-level opportunity for a professional with strong Salesforce platform knowledge, Product Ownership, Data Governance, and Data Quality Management experience. The individual will act as a key liaison between business stakeholders and technology teams, driving Salesforce enhancements, maintaining data quality standards, and ensuring platform capabilities align with business objectives.

Key Responsibilities: Own and prioritize Salesforce platform enhancement requests and product backlog. Gather business requirements and define user stories and acceptance criteria. Support Agile ceremonies, sprint planning, backlog grooming, and release management. Oversee Data Governance initiatives, including business rules, data standards, and data-quality metrics. Identify, monitor, and remediate data-quality issues across Salesforce. Work closely with business, technology, operations, risk, and governance teams. Coordinate UAT, defect management, and production release validation. Manage production incidents and drive timely issue resolution. Support Salesforce platform modernization and data transformation initiatives. Drive process improvements and ensure appropriate governance, risk, and regulatory controls.

Required Skills & Qualifications: Strong experience with Salesforce CRM platform. Understanding of Salesforce core objects, data models, relationships, and configuration concepts. Experience in Product Ownership, Product Management, or Business Analysis. Strong expertise in Data Governance and Data Quality Management. Experience managing product backlogs, enhancement requests, and release cycles. Excellent requirements gathering and documentation skills. Experience with UAT, acceptance criteria, and production release validation. Strong stakeholder management and cross-functional collaboration skills. Excellent analytical, problem-solving, and communication abilities.