Solutions Architect
Solutions Architect
L6
- Serve as a subject matter expert for TeamViewer's Digital Employee Experience (DEX) portfolio and related enterprise technologies
- Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks
- Design enterprise-scale DEX architectures and integrations that align TeamViewer capabilities with customers' digital workplace and IT strategies
- Provide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations
- Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes
- Identify technical risks and solution gaps early and provide clear, actionable recommendations
- Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance
- Act as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent professional experience
- Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role
- Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation
- Experience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews
- Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows
- Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies
- Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders
- Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills
- Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferred
- Willingness to travel up to 50% across the UKI region and, when required, internationally
- Onsite onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewerPublic transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and flexible work time
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
Level
LeadL6
Location
Denver, CO
Occupation
Computer Systems Engineers/Architects
Industry
Computer Systems Design Services
Posted
yesterday
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