Global Director, Proactive Technical Support & Field Service
lincoln motor companyDearborn, MI
Global Director, Proactive Technical Support & Field Service
L7
lincoln motor companyDearborn, MItoday
Occupations
Automotive Service Technicians and MechanicsFirst-Line Supervisors of Mechanics, Installers, and RepairersComputer and Information Systems ManagersIndustries
New Car DealersGeneral Automotive RepairAutomobile and Light Duty Motor Vehicle ManufacturingFord Motor Company is seeking a Global Director to shape how technical support is delivered to dealers and field teams worldwide. The role will transform TSO and FSE into proactive, data-informed service-enablement capabilities and own enterprise metrics for Diagnostic Accuracy, FIRFT, and Repair Order Duration.
You will lead the strategy and modernization of global operations, build a closed-loop system for resolving vehicle issues, and use diverse data to anticipate dealer and technician needs
Apply now (opens in a new tab)
Level
ManagerL7
Location
Dearborn, MI
Occupation
Automotive Service Technicians and Mechanics
Industry
New Car Dealers
Posted
today
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