Head Teller

Requirements: One year to three years of similar or related experience. Education A high school education or GED. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Assists, coordinates, manages, and directs others. Organizes workflow to accomplish established objectives, delegates tasks, ensures adequate training, evaluates subordinate effectiveness, and administers necessary discipline. Talks to others to convey information effectively. Thorough knowledge of established teller procedures and policies. Understanding of Credit Union operations. General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines. The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, air travel, etc. No special physical demands are required to perform the work.

Work Environment: Regular exposure to favorable conditions such as those found in a normal office. This includes air and car travel.