SENIOR COMPLIANCE REPRESENTATIVE, FRANCHISE TAX BOARD (538430) Senior Compliance Representative - Lead

Senior Compliance Representative - Lead Franchise Tax Board$6,646.00 - $8,324.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 11/22/2026 Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Print Job Save JobUnder the close supervision of Administrator I in the Accounts Receivable Management (ARM) Division, the Senior Compliance Representative Lead will have the responsibility of providing their expertise, serving in a Lead capacity over a team of Field Collection staff. The SCR Lead is responsible for providing technical guidance on the most complex and sensitive matters pertaining to Franchise Tax Board's (FTB) practices, policies, and procedures. Responsibilities include but are not limited to identifying, documenting, and resolving complex or technical issues and providing guidance for a team comprised of Field Compliance Representatives in the Field Office. The incumbent will be responsible for locating and assigning accounts to staff, reviewing and monitoring the work of the team, providing and reviewing monthly reports, providing timely feedback, and promoting the Department's Mission and Values (M&V). The incumbent will act as a technical expert and trainer on complex legal actions, such as real and personal property warrants, subpoenas duces tecum, nominee liens, jeopardy assessments and transferee assessments, liens, and orders to withhold. The incumbent will conduct training classes for team members when necessary. The SCR Lead will assist at the Public Counter as a back-up lead or as a technical resource. Additional positions may become available. Position(s) is located in the following office location: Sacramento (Field Office), California You will find additional information about the job in the Duty Statement. This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future. Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce. Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/22/2026 Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Dragana Balaban P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Dragana Balaban 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PMThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 1 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s): Describe a time when you were working in a fast paced environment and your priorities suddenly changed. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: http://www.ftb.ca.gov Human Resources Contact: Classification & Hiring Unit (916) 845-3608 Hiring Unit Contact: Dragana Balaban (916) 227-5110 Dragana.Balaban@ftb.ca.govPlease direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Unit (916) 845-2860 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.