Incident Command Lead - 24x7 Resilience & AI Ops

alpacaNew York, NY16 days ago

Occupations

First-Line Supervisors of All Other Tactical Operations Specialists Computer and Information Systems Managers Command and Control Center Specialists

Industries

Other Computer Related Services Software Publishers Custom Computer Programming Services

Alpaca is seeking a seasoned leader to build and run its 24x 7 incident command function, ensuring rapid response across APAC, EMEA and AMER regions. You will drive severity models, escalation pathways, and KPI definitions while coordinating with engineering, risk, and partner communications teams. You will own post-incident reviews, drive continuous improvement, and mentor a distributed team to uphold reliability and regulatory readiness in a fast-growing fintech environment.

Apply now

Level

ManagerL7

Location

New York, NY

Occupation

First-Line Supervisors of All Other Tactical Operations Specialists

Industry

Other Computer Related Services

Posted

16 days ago

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