Service RMA Technician

Who We Are: At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made but also changing the things that can be made. Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR).

Document in detail all repair activities Write failure analysis reports Track and analyze repair data to identify improvement opportunities and new or unusual failure modes Provide feedback and follow-up to Technical Support, Customer service, and Engineering on product and process improvements Manage returns in and out of the repair center; track wait time, repair time, and total turnaround time Demonstrate an unwavering dedication to the safety of yourself and all of those around you

Previous lab repair experience, preferably as a lead Training in 5S techniques Knowledge and understanding of optics, fibers, laser diodes, and laser test equipment is preferred Previous training in problem-solving and quality improvement tools (8D, Pareto, etc.) Experience delivering technical training in a lab setting nLIGHT is proud to offer comprehensive COMPENSATION AND BENEFITS: Starting level and pay depends on qualifications: Service RMA Technician I - $23.00 to $27.00 per hour Other Compensation and Benefits Target Cash Bonus with potential payout of up to 2% of earned wages 120 hours of paid Vacation per year, plus paid Sick Leave and 10 paid Holidays Eligible for health benefits on the 1st day of the month after your start date Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance Employee Assistance Program Aflac Supplemental Insurance Flexible Spending and Health Savings Accounts Employee Stock Purchase Plan 401(k) with company match and immediate vesting Jury Duty and Bereavement Leave Pay Tuition Assistance Pet Insurance nLIGHT is subject to US Export Control regulations. To qualify for this position, you must be a US Person (that is, a US citizen, lawful permanent resident, or protected individual granted asylum or refugee status). Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at (360) 566-4460 or [email protected]. E-Verify Participation nLIGHT participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information, please review the following notices: E-Verify Participation Poster Right to Work Poster