Remote QA Specialist Elevate Customer Support Quality
kmc solutionsNew York, NY
Remote QA Specialist Elevate Customer Support Quality
L3
kmc solutionsNew York, NY2 days ago
Occupations
Quality Control AnalystsQuality Control Systems ManagersSoftware Quality Assurance Analysts and TestersIndustries
Telemarketing Bureaus and Other Contact CentersTemporary Help ServicesCustom Computer Programming ServicesKMC Solutions Inc is seeking a QUALITY ASSURANCE SPECIALIST to assess quality and compliance of the Customer Support team. The role involves evaluating cases with a certified QA form, providing agent feedback, and creating reports to track performance. Excellent English communication and Excel skills are required, with experience in telecom or VOD environments.
Work from flexible locations globally. Join KMC Careers and enjoy health benefits, flexible workspaces, exclusive pantry access, growth
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Level
JuniorL3
Location
New York, NY
Occupation
Quality Control Analysts
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
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