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Airline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/h

L3

hallmark aviationJamaica, NYtoday

Occupations

First-Line Supervisors of Passenger AttendantsCustomer Service RepresentativesReservation and Transportation Ticket Agents and Travel Clerks

Industries

Scheduled Passenger Air TransportationOther Support Activities for Air TransportationNonscheduled Chartered Passenger Air Transportation
Airline Customer Service Supervisor Hallmark Aviation Services is seeking a Supervisor for an International Airline in New York (JFK).The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Key Responsibilities:
  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc. Computer, typing and ticketing experience Able to operate independently and work varied hours
Required Skills:
  • Basic Requirements
  • At least 18 years old, with a High School Diploma or G.E.D.English proficient
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures
Apply now
Apply now

Level

JuniorL3

Location

Jamaica, NY

Occupation

First-Line Supervisors of Passenger Attendants

Industry

Scheduled Passenger Air Transportation

Posted

today

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