Store Manager - Edwin Watts Golf
Store Manager - Edwin Watts Golf
L4
Occupations
First-Line Supervisors of Retail Sales WorkersFirst-Line Supervisors of Non-Retail Sales WorkersSales ManagersIndustries
Golf Courses and Country ClubsSporting Goods RetailersAll Other General Merchandise Retailers- Become an Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships
- Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
- Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
- Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
- Help employees grow their career and skill set by identifying additional opportunities for growth.
- Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
- Evaluate employee performance and identify opportunities and solutions for improvement.
- Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
- Partner with Regional Manager and Human Resources on all issues involving "on-notice" situations.
- Create and operate employee schedules.
- Monitor company communication tools daily and adjust schedule to execute workload as needed.
- Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner.
- Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
- Recognize and suggest ways to improve processes.
- Effectively manage, direct and lead store staff.
- Demonstrate knowledge of processing information and merchandise via computer and POS register system.
- Possess a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.
- Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills
- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
- Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
- Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings).Work varied hours/days as business dictates.
- Desired 5+ years of experience working in retail management or in the golf industry is required
- General golf knowledge/background is required
- High school diploma or GED is required (college degree a plus, but not required)
Level
MidL4
Location
Savannah, GA
Occupation
First-Line Supervisors of Retail Sales Workers
Industry
Golf Courses and Country Clubs
Posted
9 days ago
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