Customer Experience Supervisor: Lead & Coach Frontline Team

jcpenneySyracuse, NY14 days ago

Occupations

First-Line Supervisors of Retail Sales Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of Passenger Attendants

Industries

All Other General Merchandise Retailers Department Stores Limited-Service Restaurants

JCPenney in Syracuse, NY is seeking a Customer Experience Supervisor I to lead sales and service, coach associates, and deliver checkout strategies across the store. You will model outstanding customer service, manage staff schedules, train cashiers, and support onboarding while driving profitable growth. This role emphasizes leadership, accountability, and a commitment to loss prevention and consistent performance standards. Familiarity with POS systems and training programs is a plus.

Apply now

Level

MidL4

Location

Syracuse, NY

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

All Other General Merchandise Retailers

Posted

14 days ago

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