Remote SaaS Tax Operations Lead

OneSource Virtual (OSV) is seeking a TaxExSaaS Tier 2 Support Lead to serve as the primary technical operations and support liaison during implementation, onboarding, and production operations. This role provides advanced troubleshooting, data consulting, file/datavalidation, customer configuration support, and technical tax setup guidance. The role acts as the escalation point for complex customer issues involving payroll tax data, tax code mapping data files, agency setup data requirements,