Field Ops Supervisor

What You'll Do: Manage field staff for the timely and successful delivery, set up, removal, and pick up of all rental equipment per client specifications Oversee production meetings with sales, dispatch, Field Operations, vendors, and clients to ensure effective communication and outcomes Promote safety through the Bright Safety Plan, ensuring PPE use and adherence to safety standards Lead training in time management, equipment handling, and installation Ensure compliance with Bright policies and professional standards Assist with fleet management, including repairs, maintenance, and fuel costs Manage labor schedules and develop plans to meet monthly goals Conduct pre-event site visits to ensure all logistics are accounted for Provide dispatch support for efficient routing and meeting client expectations Ensure high-quality inventory and installations to guarantee client satisfaction

What You Bring: Required Event industry experience Proven experience supervising staff, with strong management, mentoring, and leadership skills Strong customer service, problem-solving, and organizational skills with attention to detail; adaptable to a fast-paced environment while balancing several events at a time Ability to coordinate field activities across daily, short-term, and long-term production objectives Computer skills, including familiarity with Microsoft Outlook Valid driver's license with a driving record that meets company/insurance standards Ability to pass a background check and drug test Open availability to work a flexible schedule, including weekends and overtime as needed Ability to sit and drive for extended hours and regularly lift and/or move objects 50100 lbs Ability to work in varying weather and noise conditions; regularly required to use hands to handle or feel, reach with hands and arms, stoop, kneel, crouch, climb, or crawl; specific vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus Event management-related operations experience Bilingual skills to communicate with our clients and team members Familiarity with dispatch, routing, and fleet management systems

Nice to Have: Experience with tent installation, staging, or large-scale event structures Forklift certification or experience operating warehouse equipmentCDL or experience driving box trucks / 26-ft vehicles Experience reading site plans, CAD layouts, or event diagrams Experience with rental management or inventory software (e.g., Point of Rental)Familiarity with routing/dispatch software (e.g., Samsara)Experience reading site plans, CAD layouts, or event diagrams What Makes Us Special

Compensation and Benefits: Competitive pay: $70k - $80kPaid time off and company holidays Comprehensive benefits package including: Medical, Dental, and Vision Insurance Company-Paid Basic Life and AD&D Insurance Short-Term and Long-Term Disability Telehealth and Wellness programs Flexible Spending Accounts (FSAs)Employee Assistance Program 401(k) with employer matching Our Culture & WorkA team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other. Work that creates real moments: Every event represents something meaningfula wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years. Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide. Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations. Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events. Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.