SR Care Receptionist

Job Title Responsible for answering telephones promptly and triage patient calls in a compassionate manner. Assists with front office duties as needed to accomplish daily tasks and keep patients cared for and wait times to a minimum. (Checks patients in / out, check and send faxes, scans into records, makes copies, etc.) Processes prior authorizations for patient procedures and / or medications within required time period. Calls / faxes appointment requests to specialists offices for patients that require a direct referral or assistance acquiring a specialist appointment. Submits routine faxed prescriptions to the patients' pharmacy as approved by the doctors. Processes incoming referrals. Annual completion of World Health Organization hand hygiene education and training and its relationship to infection control in addition to physical demonstration and understanding of compliance monitoring.