Training & Development Internship- Customer Service (Summer 2027)

Education: Students will gain practical experience in instructional design, curriculum development, and educational technology, enhancing their teaching and training skills. Business: Interns will develop project management, organizational, and analytical skills, which are essential for various business roles. Marketing: The experience will help students understand how to create engaging content and communication materials, which are crucial for marketing and promotional activities. Communications: Interns will enhance their ability to create clear and effective communication materials, including training guides, presentations, and reports. Instructional Design: Students will gain hands-on experience in designing and developing instructional materials, which is essential for careers in e-learning and corporate training. Learning Technology: The internship will provide insights into the use of learning technologies and tools, preparing students for roles in educational technology and e-learning development. Liberal Arts: Interns will develop strong writing, research, and analytical skills, which are valuable in various professional fields. Human Resources: Students will gain experience in training and development, which is a key function within HR departments. Psychology: The internship will provide insights into learning methodologies and behavior, which are relevant for careers in educational psychology and organizational development. If you are a rising junior or senior pursuing an undergraduate degree, live near New Castle, DE and are ready to discover the amazing opportunities that the rail industry has to offer, then look no further. A little bit about us Siemens Mobility provides efficient and coordinated transportation of people and goods by rail – including rolling stock, rail automation, rail electrification, and service. We craft and manufacture across the entire spectrum of rolling stock, including commuter and regional passenger trains, light rail and streetcars, metros, locomotives, passenger coaches, and high-speed trainsets. Cities and Railroads also rely on us to provide traction-power substations and electricity transmission, as well as signaling and control technology for freight and passenger rail and transit systems. How does Training and Development plays into the big picture? Our Training and Development Department is essential to ensure that both our employees and customers have the knowledge and skills they need to succeed and grow in their careers. Internally, we enhance our service teams' capabilities through comprehensive training programs, enabling them to deliver exceptional customer experiences. Externally, we provide tailored training solutions to help customers effectively use our products and services. What your day-to-day will look like: Collaborate with team members on developing and editing training materials. Assist in organizing and cataloging training resources and documentation. Participate in shadow sessions to understand learning methodologies. Support the creation of computer-based training (CBT) modules, videos and job aids. Contribute to curriculum documentation for various training programs. Help compile and analyze training feedback data. Develop communication materials for training initiatives. Assist in creating facilitator and user guides and quick-reference materials. Engage in project coordination and support various training initiatives. Conduct research on learning best practices and emerging trends in training and development. Work on a small capstone project and contribute to the internal knowledge base – to be determined collaboratively with the intern and in alignment with their scholastic focus and level of experience. Critical Capabilities: Curiosity and willingness to learn Enthusiasm for training and development AdaptabilityResourcefulnessAnalytical thinking/problem solving Collaborative mindset Ability to work independently as needed Strong communication skills Attention to detail/organizational skills Proficiency in English Who Should Apply?

Education / Majors: Current sophomore or junior undergraduates pursuing a BA/BS from an accredited college or university and majoring in Education, Learning Technology, Marketing, Communications, Liberal Arts, Business, Instructional Design, Human Resources, Psychology, Organizational Development.

Availability: 40 hours per week from June to August

Work Authorization: Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization Prior internship or co-op experience (preferred) Meets the critical capabilities listed above. Knowledge of rail industry is a plus but not required. You'll Benefit From The hourly pay range for this position $24.00 - $28.00 per hour, based off of your projected graduation year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Additionally, interns for Siemens are eligible to contribute into our 401K program.

Equal Employment Opportunity Statement: Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Pay Transparency Siemens follows Pay Transparency laws. Application Deadline This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.