Store Sales Associate

Responsibilities: As a Store Sales Associate, your role encompasses a broad range of responsibilities aimed at enhancing customer experience and driving sales efficiency. Your contribution will be pivotal in supporting Daiso's Mission: Create joy through a fun shopping experience with unique products at an extraordinary value.

Job Summary: The Store Sales Associate provides excellent customer service, supports store sales, maintains merchandise presentation, processes transactions, and contributes to a clean, organized, and profitable store environment. When assigned to a Lead Shift, the associate also supports the Manager or Assistant Manager by helping coordinate shift activity, assigning tasks, supporting team members, assisting with opening/closing responsibilities, and escalating customer or operational issues as needed.

Essential Job Duties: Customer Service and SalesGreet and direct customers in a friendly and professional manner. Answer customer questions about products, promotions, discounts, and special offers. Identify customer needs and recommend products or solutions to support the shopping experience. Upsell through appropriate product recommendations and maintain awareness of new products and promotions. Promptly resolve customer concerns when able and escalate complaints or sensitive issues to store leadership when necessary.

Store Operations and Merchandising: Organize merchandise on shelves and restock merchandise when low or empty. Assist with back stockroom organization and set up of merchandise displays on the sales floor. Maintain a clean, organized, and safe sales floor, checkout area, and back stock area. Assist with receiving, organizing, pricing, labeling, and replenishing merchandise. Perform routine inventory counts and support inventory management activities as directed.

Required Education, Certifications and Work-Related Experience: High School Diploma, GED, or equivalent preferred.0-2 years of relevant retail, customer service, or sales experience preferred. Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus. Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Knowledge, Skills and Abilities: Excellent communication skills and ability to build positive relationships with customers and team members. Customer-focused mindset with a positive attitude and desire to resolve issues promptly. Ability to perform in a fast-paced environment and manage multiple priorities at the same time. Dependability, punctuality, and professional conduct are required. Basic math skills and ability to accurately process transactions. Basic computer skills and familiarity with point-of-sale systems preferred. Knowledge of inventory stocking procedures preferred. Ability to support team members, assign tasks, and communicate expectations when scheduled for Lead Shifts. Interest in Daiso products is a plus.

Physical Requirements: SeeingAbility to Travel Pushing/Pulling Color Perception ClimbingCarrying (40 lbs.)Lifting (40 lbs.)Listening Standing long periods (6 hours) Driving Work Environment Shift WorkFumes/OdorsMoving Objects High Noise Level Mechanical Equipment Extreme HeatFace to Face Dirt/Dust Hazardous Material Inside Electrical Equipment Work with OthersMental Reasoning Reading - Basic MathReading - Basic Analysis/Comprehension Reading - Complex MathReading - Complex Judgment/Decision Making