Head of Market

Market Manager Aetrex, Inc. ·Aetrex is the global leader in foot scanning technology, AI-driven fit recommendations, and custom orthotics. Our Albert and Zoe scanner platforms are deployed in thousands of retail doors worldwide — from run specialty independents to major national chains including DSW, Dick's Sporting Goods, Nordstrom, and Bauer. We're growing fast and building the team to match. We are hiring a Market Manager based in the Northeast/Tri-State area. The Market Manager owns their market end-to-end: training store staff, managing scanner setups and installs, keeping inventory in order, and managing the account day-to-day after the sale is won. When you identify a lead or expansion opportunity, you hand it off to the Director of Strategic Accounts and support the process from there. You report directly to the Director of Strategic Accounts. This is a field-based role — you'll be in stores, not behind a desk. You thrive on building relationships, solving problems on the floor, and turning a good install into a great account. Account Ownership Take over accounts post-close and own the relationship from that point forward, reporting to the Director of Strategic Accounts Serve as the primary point of contact for all assigned accounts Conduct regular check-ins, quarterly business reviews (QBRs), and performance conversations with store managers and buyers Identify upsell, expansion, and new business leads — hand off to the Director of Strategic Accounts for pursuit and close Onsite Training Deliver in-store training for store associates on Aetrex scanner operation, FitAI recommendations, and orthotic sales techniques Develop staff confidence so associates can scan customers and recommend products independently Conduct refresh training for new staff hires and product updates Support virtual training cadence between in-person visits Manage and execute scanner installations at new and existing accounts Troubleshoot hardware and software issues in the field, coordinating with technical support when needed Inventory ManagementMonitor and manage orthotic inventory levels at each account Ensure proper assortment is in stock and merchandised correctly Track and report on inventory performance across the account base

On-time delivery and quality of weekly activity reports 3+ years of experience in account management, retail sales, or field sales — ideally in footwear, sporting goods, or retail technology~ Proven ability to manage multiple accounts simultaneously with strong organizational skills~ Comfortable conducting in-store training and building staff confidence with technology products~ Strong communicator — written, verbal, and in-person with store-level staff and management alike~ Self-directed with the ability to manage a field schedule independently~ Willingness to travel extensively within assigned market Familiarity with foot scanning technology, orthotics, or fit solutions Background in retail technology implementation or field training Experience using CRM tools and submitting structured account activity reports Performance incentive of 10–15% of base tied to scan rate, utilization, and account retention KPIsFull benefits package including medical, dental, and vision Car allowance to support field travel across your territory Dedicated travel budget for account visits, installs, and training Technology stipend (phone, laptop, field tools) Ongoing product training and professional development High-growth environment — Aetrex is expanding rapidly into national retail and you will be at the center of itWe celebrate diversity and are committed to creating an inclusive environment for all employees.