OCM Consultant
OCM Consultant
L7
Industries
Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesComputer Systems Design Services- Change Strategy & Governance
- Develop and execute a comprehensive Organizational Change Management (OCM) strategy aligned with governance structures and approval hierarchies
- Conduct stakeholder impact assessments across multiple divisions and traveler groups
- Establish change governance, sponsorship alignment, and change champion networks
- Coordinate with Program Managers and technical teams to align change activities with system design and deployment
- Stakeholder Engagement & Communications
- Develop and implement targeted communication plans for executives, leadership, finance personnel, approvers, and end users
- Communicate updates to Travel Authorization workflows, approval hierarchies, and reimbursement processes
- Prepare executive briefings and adoption dashboards to track readiness and risks
- Business Process Transition
- Support transition from legacy GDS-connected reservation systems to SAP ConcurEnsure continuity of operations while introducing updated workflows for travel authorization, booking, reimbursement, and compliance
- Coordinate impacts related to integrations with monitoring, reimbursement, and audit systems
- Training & Adoption
- Conduct training needs analysis across user groups
- Develop role-based training materials, job aids, and process documentation
- Support delivery of training (virtual and in-person)
- Partner with help desk/customer support teams for post-go-live readiness
- Readiness & Post-Go-Live Support
- Lead organizational readiness assessments prior to deployment
- Support User Acceptance Testing (UAT) from a business adoption perspective
- Monitor adoption metrics, help desk trends, and user feedback post-go-live
- Recommend and implement corrective actions to improve adoption, compliance, and user experience
- Minimum 5–7 years of Organizational Change Management experience in federal or highly regulated environments
- Demonstrated experience supporting ERP or enterprise SaaS implementations
- Experience with SAP Concur or similar federal travel systems (e.g., ETS2)
- Strong understanding of federal travel processes, including Travel Authorization workflows and reimbursement lifecycle
- Experience supporting large, multi-division organizations (2,000+ users)
- Proven ability to align change strategies with compliance-driven processes and audit requirements
- Bachelor's Degree in Computer Science, Information Technology, or related field
- Experience supporting implementations within federal regulatory agencies or similarly structured organizations
- Familiarity with FFIEC-related operational environments
- Master's Degree in Computer Science, IT, or related field
- Prosci, CCMP, or equivalent change management certification
- If you are interested in this position, please send a copy of your latest resume at dave.beniwal@iquasar.com with the information requested below:
- Availability to start a new job
- Best Rates
Level
ManagerL7
Location
Denver, CO
Occupation
Computer Systems Analysts
Industry
Other Management Consulting Services
Posted
yesterday
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