Airport Customer Service Manager: Lead Safety & Operations

american airlinesPierre, SD16 days ago

Occupations

First-Line Supervisors of Passenger Attendants First-Line Supervisors of Personal Service Workers Postmasters and Mail Superintendents

Industries

Other Support Activities for Air Transportation Other Airport Operations Scheduled Passenger Air Transportation

American Airlines is seeking a Customer Service Manager in Pierre, SD, guiding frontline team members to deliver safe, high‑quality customer support within the U.S. Airports group of the Customer Experience department. The role emphasizes coaching, development, and strong cross‑functional collaboration. Requirements include a bachelor's or GED equivalency, 2+ years of supervisory experience, and proficiency with Microsoft Office; USPS clearance or willingness to obtain clearance is required.

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Level

MidL4

Location

Pierre, SD

Occupation

First-Line Supervisors of Passenger Attendants

Industry

Other Support Activities for Air Transportation

Posted

16 days ago

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