Senior Product Manager

What you'll do: Pressure-test our current CRM positioning against real customer evidence — confirm what's right, flag what's wrong, and identify which opportunities are worth pursuing and how. Run direct customer and prospect conversations to surface demand that doesn't show up in standard market data (e.g., staff time lost to manual workarounds).Deliver a market-backed assessment covering opportunity size, product gaps, and go-to-market fit — a decision-ready recommendation, not a slide deck or a written report to hand off and walk away from. Translate validated positioning into assets our sales and marketing teams can actually use.

Responsibilities: Product management experience in an early-stage, unstructured govtech or public-sector SaaS environment — you’ve worked directly with founders and owned ambiguous, zero-to-one problems. Comfort forming independent judgment from partial evidence, not just executing a pre-defined research plan. Direct, hands-on customer discovery experience — this is not a research-assistant or analyst role. Prior local government, civic tech, or public-sector domain exposure is a strong plus, though not required if your discovery instincts are strong.

Qualifications: Senior PM responsibilities Prior local government, civic tech, or public-sector domain exposure is required. Demonstrate experience developing a product positioning and strategy for a SaaS Company Active engagement wtih prospects and users to understand the customer needs Engagement details: Contract/fractional, approximately 15–25 hours per week to start. Initial 90-day engagement scoped around a specific deliverable, with the possibility of extending based on results. Remote.

Rate: competitive, commensurate with experience. If you've done this kind of product work before and want to help shape where a govtech CRM product goes next, we'd like to hear from you. Equal Opportunity Statement We are committed to diversity and inclusivity.