IRIS Case Manager

Lutheran Social Services seeks a Bilingual Spanish IRIS Consultant to support adults with long-term care needs in self-directing their services. In this community-based role, you will conduct in-home and virtual visits, assess needs and goals, and develop individualized IRIS support plans that promote independence and community inclusion. You will educate participants and families on options and resources, coordinate services, and advocate for their preferences while maintaining accurate documentation. Join a mission-driven, faith-based, and client-centered nonprofit where your skills advance dignity, choice, and social justice for diverse communities. Provide person-centered IRIS consulting to participants, helping them understand and manage self-directed long-term care services and budgets. Conduct in-home and virtual visits to assess participants’ needs, goals, strengths, and support networks in alignment with IRIS program guidelines. Develop, monitor, and update individualized service and support plans that promote independence, safety, and community integration. Educate participants and families on program options, community resources, and providers, ensuring culturally and linguistically appropriate communication in Spanish and English. Collaborate with caregivers, service providers, and interdisciplinary teams to coordinate services and resolve issues or barriers to care. Maintain accurate, timely documentation, case notes, and reporting in accordance with LSS and IRIS program standards and state regulations. Advocate for participants’ rights, preferences, and access to services while promoting dignity, self-determination, and informed decision-making. Monitor quality of services, address concerns, and assist participants in making changes to support plans or providers as needed. Participate in team meetings, trainings, and quality improvement activities to enhance practice and stay current on IRIS policies and community resources. Support the mission and values of Lutheran Social Services by modeling empathy, cultural humility, ethical practice, and collaborative problem-solving. Case management Person-centered planning Bilingual Spanish-English communication Knowledge of long-term care or IRIS/self-directed services Community resource navigation Documentation and electronic case records Needs assessment and risk assessment Care coordination and service planning Cultural competency in diverse communities Motivational interviewing or engagement skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Valid driver’s license and reliable transportation for community visits Fluency in Spanish and English (spoken and written)