Nonprofit Communications Manager

The Position: The Communications Manager will drive Hope for HIE's communications strategy and execution, from planning and content calendars to social media, multimedia, newsletters, the website, and our community engagement platform. This person will manage communications projects from start to finish, partner closely with the Executive Director and Director of Operations, and bring a clear point of view on what our community needs to hear and how to reach them. This role creates inclusive, accessible, and compelling content so that families of all backgrounds can connect with and understand the information they need.

Strategy & Project Management: Develop and run an annual communications plan tied to programs, giving season, and organizational priorities. Own the communications content calendar to support campaigns, programs, and events. Manage communications projects end-to-end: timelines, deliverables, approvals, and follow-through. Proactively flag priorities, capacity limits, and tradeoffs, and recommend what to do, not just what was asked. Track analytics and key performance indicators, report monthly on what is working, and adjust strategy accordingly.

Content Creation & Multimedia: Create engaging and inclusive social media content across multiple platforms using organizational brand templates, and manage scheduling and engagement. Create and edit video, podcast, and other multimedia content, including short-form video for social, with accessibility features (e.g., captions, transcripts).Produce educational Q&A sessions with clinicians, researchers, and other experts from start to finish: coordinate guests, prepare questions with the team, run the live or recorded session, and edit and share the content across channels. Write, edit, and publish newsletters, blogs, press releases, and website content that builds health literacy and is culturally competent. Gather and share family stories across channels and appeals. Develop and adapt educational materials into formats that are easy to understand and accessible.

Website, Marketing & Fundraising Communications: Own website content updates in WordPress and ensure content is accurate, user-friendly, and accessible. Plan and execute communications for fundraising campaigns, including giving season, in partnership with the Director of Operations. Promote community events, fundraising campaigns, and educational programs across digital and print channels. Support public relations efforts, including media outreach and partner announcements. Manage content on Hope for HIE's new community engagement platform, including educational resources, events, and program announcements, tailored to each member audience (families, extended family, researchers, and partners).Support member engagement on the platform by planning regular content, prompts, and programming that keep the community active and connected.

Collaboration & Systems: Work closely with the Executive Director, Director of Operations, program staff, and contractors to align communications with organizational goals and community needs. Use and maintain communications tools and systems, including Google Workspace, Canva, Bloomerang (CRM), WordPress, our community engagement platform, video and audio editing tools, social media platforms, and analytics tools. Ensure all communications reflect organizational branding, accessibility standards, and plain-language principles. Use AI tools thoughtfully to streamline workflows, reduce administrative load, and increase capacity, while protecting family privacy and maintaining accuracy and our organization's voice.

Qualifications: 5-10 years of experience in communications, marketing, or public relations, preferably in a nonprofit, health, or advocacy-focused setting, including managing communications projects or campaigns independently. Experience producing, creating, and editing short-form video and audio content (e.g., StreamYard, Reels, Canva, Adobe Premiere, CapCut, Descript, or similar).Strong writing, editing, and storytelling skills with a focus on plain language and health literacy. Experience with social media strategy, content creation, scheduling, and analytics. Proficiency with WordPress and working knowledge of Canva, with knowledge of accessibility practices. Demonstrated ability to set priorities, manage multiple stakeholders, and push back constructively. Highly organized and efficient; comfortable working independently with minimal direction in a small, remote team. Hands-on experience using AI tools (e.g., Claude, ChatGPT, Descript, Canva AI) with purpose to work more efficiently, with sound judgment about privacy, accuracy, and when not to use them. Located in the Central or Eastern time zone. Ability to travel 1–2 times per year for events or meetings.

How to Apply: Please submit a resume, a brief cover letter, and a portfolio or links that include multimedia (video and/or audio) samples. Finalists will be asked to complete a short paid work sample.

EEO Statement: We are committed to creating a diverse and inclusive environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. We especially encourage applications from individuals seeking remote, flexible work opportunities.

Job Type: Part-time, W-2 employee

Pay: $38–42 per hour, depending on qualifications and experience

Schedule: Monday to Friday, day shift

Work Location: RemoteIf the paid LinkedIn listing shows closed, please head to HopeforHIE.org/careers for availability and submission instructions.