Lead ServiceNow ITSM Developer for Enterprise Modernization

Acuity Inc. seeks a Lead ServiceNow Developer (ITSM SME) to drive the technical implementation of ITSM across a modernized ServiceNow platform for federal use. You will collaborate with a multidisciplinary team and stakeholders to deliver scalable, maintainable ITSM capabilities and governance-aligned configurations. The role requires deep ITSM process expertise, extensive ServiceNow development, and a proactive, collaborative approach within an Agile delivery model.