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Data Center On-Site Service Engineer

L5

indotronix internationalLithia Springs, GAtoday

$40.00 - $41.61 per hour

Position: Data Center On-Site Service Engineer
Location: Lithia Springs Georgia 30122
Duration: long term contract to hire
Pay rate range $40 to $41.61/hr on w2Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
Summary
What You'll Do:
  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed
  • What You Bring
  • Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms
Qualifications:
  • 3-5+ years of experience in technical support, field service, or data center roles
  • Associate or bachelor's degree in IT or related field (or equivalent experience)
  • Dell or other vendor certifications are a plus, but not required
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules:
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Level

SeniorL5

Salary

$40.00 - $41.61 per hour

Location

Lithia Springs, GA

Occupation

Computer Systems Engineers/Architects

Industry

Computer Facilities Management Services

Posted

today

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