Customer Reference Program Manager
virtual vocationsDenver, CO
Customer Reference Program Manager
L4
virtual vocationsDenver, COtoday
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelFirst-Line Supervisors of Non-Retail Sales WorkersSeeking an AI-fluent Customer Reference Program Manager, the full-time remote role will manage live reference requests, build a repeatable operating process, and ensure relevant customer matching to support sales opportunities within Commercial AI.
Key responsibilities:
Own live deal support by managing reference requests from intake to follow-up, ensuring timely fulfillment and seller communication
Build a repeatable operating process, defining request types, service-level agreements, and documenting workflows to streamline operations
Run Champion HQ and manage Peerbound insights to deliver customer evidence and proof that aligns with sales needs
Required qualifications:
4+ years of relevant B2B SaaS experience in customer references, advocacy operations, or sales enablement
Hands-on experience with reference platforms like Champion HQ or Peerbound, including workflow management
Fluency in Salesforce and ability to connect reference activities to sales opportunities
Proven ability to build processes and document workflows effectively
Experience applying AI and automation to enhance program operations and workflows
Apply now (opens in a new tab)
Level
MidL4
Location
Denver, CO
Occupation
Sales Managers
Industry
Custom Computer Programming Services
Posted
today
To get sharper similar jobs, create your profile using the link below.