Member Support & Cross-Sell Advisor

Trax Credit Union in Tampa, FL is seeking a Call Center Representative to provide information and member support about our products and services. You will handle inquiries via phone and correspondence, cross-sell eligible products, and help members with account questions while maintaining confidentiality and regulatory compliance. The ideal candidate has 1 year of experience in a financial institution, 6+ months in a call center, and strong communication, time management, and problem-solving