Client Account Coordinator

Client Account CoordinatorREMOTE – U.S.Impact Bio is growing, and we’re looking for a highly organized, proactive, and client-focused Client Account Coordinator to join our team. In this role, you’ll work closely with the Program Leads to support client programs, coordinate cross-functional activities, and help ensure an exceptional experience for both clients and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and wants to grow within a dynamic life sciences organization. In This Role, You Will: Work closely with the Program Leads to support day-to-day client account management and program execution Maintain and manage program rosters, including tracking headcount, territory assignments, onboarding/offboarding status, and organizational updates Serve as a key point of contact for client communications and ongoing support Coordinate client deliverables and ensure timely follow-up on action items Partner with internal teams including recruiting, operations, training, and leadership to support client needs Maintain accurate records, reporting, and documentation across internal systems Monitor account activity and proactively identify and resolve issues Prepare client reports, meeting materials, status updates, and presentations Support onboarding, scheduling, project coordination, and operational initiatives Help ensure a high level of client satisfaction through responsiveness and attention to detail Assist with special projects and additional responsibilities as needed