Operations Coordinator - AU FMCG E-Commerce

Operations Coordinator We're looking for an Operations Coordinator to join our team, reporting into the Head of Operations and partnering closely with departments across the business — from customer service to commercial teams. This is a hands-on role for someone who thrives on keeping complex, multi-region operations running smoothly. What You'll DoRetail & Wholesale Operations Check stock availability against incoming B2B and wholesale orders, flagging any gaps to the relevant internal teams Own the order confirmation workflow end-to-end — from sales order entry through to on-time, in-full delivery Process and issue invoices against Purchase Orders, staying on top of month-end deadlines Help set up logistics and systems for new wholesale partners coming on board Keep the Operations Handbook current as processes evolve Jump in wherever needed to support Operations and Customer Service with ad hoc tasks and projects Warehouse & Inventory Management Act as the main point of contact with warehouses for new product setup, launch briefs, promotions, and activations Track order fulfilment against agreed KPIs for online orders Oversee stock levels for Bali Body bundles across all markets, proactively topping up to avoid stockouts and building new kitting guides as needed Coordinate product dispatches for influencers, retail samples, and PRManage work orders for both new and existing SKUsSupport the broader product lifecycle process from launch through to discontinuation