Client Architect Systems Integration Sr. Specialist Advisor

What you'll be doing: Act as the ongoing Technical Design Authority for your assigned area, maintaining architectural integrity as the managed environment evolves. Build trusted relationships with client technology and business stakeholders, understanding business requirements, commercial objectives, and cost-saving priorities and translating them into viable technology solutions. Maintain current-state and target-state architecture, technology roadmaps, lifecycle plans, and visibility of technical debt, dependencies, and obsolescence risk. Review and assure High-Level Designs (HLDs), Low-Level Designs (LLDs), and material changes for security, resilience, scalability, performance, operability, lifecycle, and alignment with agreed standards. Drive simplification and standardization through reusable patterns, reference architectures, approved technology choices, and the reduction of variants and exceptions that increase support complexity and managed service cost. Use service data, monitoring, capacity, performance, and incident trends to identify architecture-led improvements that increase resilience, improve service quality, and reduce recurring operational workload. Set an ambitious automation agenda with Site Reliability Engineering (SRE), engineering, and operations teams, using Artificial Intelligence for IT Operations (AIOps) and advanced automation to dramatically reduce manual effort and remove avoidable manual triage, troubleshooting, event correlation, and repeatable incident resolution. Shape new projects, demands, and transformation initiatives with the client through architecture forums, ensuring dependencies, ownership, architectural decisions, supportability, and the transition into Day 2 operations are designed from the outset. Consider the long-term economics of architecture decisions, including infrastructure rightsizing, license utilization, platform rationalisation, support complexity, automation potential, and cost-to-serve. Represent your area in architecture and governance forums, document significant decisions, and ensure cross-domain risks and dependencies are surfaced early and resolved through the appropriate technical leadership. Coach and guide technical teams while remaining distinct from routine third- and fourth-line operational support and hands-on implementation.

What we're looking for: Significant experience in enterprise architecture, infrastructure, cloud, network, platform, or application operations within complex managed services, outsourcing, or large enterprise environments. Proven experience as a Client Architect, Technical Design Authority, Enterprise Architect, Solution Architect, or equivalent senior technical authority for a substantial service estate. Deep expertise in at least one relevant technology or service area, combined with sufficient breadth to understand dependencies across infrastructure, networks, security, applications, platforms, and operations. Strong experience creating and assuring architecture documentation, roadmaps, HLDs, LLDs, standards, reference patterns, and technical decision records. Strong understanding of Day 2 service concerns including monitoring and observability, capacity, availability, performance, resilience, disaster recovery, patching, and lifecycle management. Demonstrable experience using automation, observability, and AIOps to improve operational outcomes, reduce manual intervention, and improve the speed and quality of detection, diagnosis, and resolution. Strong commercial awareness and an understanding of how architecture decisions influence operational effort, licensing, technical debt, transformation priorities, and long-term service cost. Excellent communication and stakeholder skills, with the ability to connect business objectives and commercial priorities with technical choices and explain trade-offs clearly to senior client leaders and technical teams. Relevant professional-level architecture and technology certifications aligned to your area of expertise are expected, but practical experience, sound judgement, and the ability to build trust are more important than certification alone. Where you could fit: We are recruiting several senior Client Architects across major technology domains, including infrastructure and cloud platforms, networks and connectivity, data platforms and middleware, enterprise applications and application platforms, SAP, resilience and data protection, and observability, automation, and AIOps. Each role combines deep expertise in a primary domain with enough breadth to understand dependencies across the end-to-end managed service and collaborate effectively with specialists in other towers.

How you'll make an impact: Build trusted relationships with client technology and business leaders, understand their business requirements, commercial goals, and cost-saving priorities, and translate them into credible technology solutions and roadmaps. Drive technology refresh and transformation by maintaining clear roadmaps, identifying lifecycle risks and technical debt early, and proposing practical plans to address them. Lead simplification and standardization across the technology estate, reducing unnecessary variants, exceptions, support complexity, and the operational cost of the managed service. Improve service stability and operational performance through architecture-led change, with measurable reductions in recurring incidents and tickets, less manual intervention, and faster diagnosis and resolution. Shape new projects and demands jointly with the client through architecture forums, ensuring architectural decisions, dependencies, ownership, supportability, and transition into Business as Usual (BAU) service are designed in from the outset. About NTT DATA:NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.