General Manager - Upscale Restaurant

Company: Chef-driven hospitality group known for acclaimed Italian-inspired restaurants, handmade pasta, pizza, and seasonal cuisine Established and expanding restaurant company with multiple concepts across full-service dining, pizzerias, and retail-focused offerings Medical, Dental, and Vision insurance 401k options (no matching) 2 weeks paid vacation, 1 week paid sick time Family meal Monthly cell phone stipend Manager outings Your Role with the Company: Lead daily front-of-house operations with a strong, visible presence on the floor Create and maintain effective service systems that support consistency, efficiency, and exceptional guest experiences Coach, motivate, and hold the FOH team accountable to established service and hospitality standards Oversee scheduling, staffing, and FOH labor to support smooth and efficient operations Manage guest communications, service recovery, comps, discounts, and other front-of-house concerns Partner closely with shift supervisors, culinary leadership, and senior management to ensure seamless daily execution Develop and support a highly experienced service team through hands-on leadership, feedback, and ongoing training Monitor revenue and service performance while identifying opportunities to strengthen operations and guest satisfaction Foster a positive, collaborative team culture built on accountability, professionalism, and hospitality Ensure opening, closing, and shift procedures are consistently executed to support smooth daily operations

Qualifications: 3+ years of experience as a Senior Assistant General Manager or General Manager in a $6M+ upscale or fine dining restaurant Strong passion for guest service with a hands-on, floor-focused leadership style Proven ability to lead, motivate, and earn the respect of an experienced service team Collaborative, humble, and team-oriented approach with a strong cultural fit Growth mindset with a genuine desire to learn, develop, and deepen leadership and service expertise