Principal Product Manager

Responsibilities: Lead product direction by ensuring the team focuses on meaningful customer and business problems rather than feature delivery alone. Build a strong understanding of workforce planning, staffing operations, nursing leadership, finance, HR, and vendor management to inform product decisions. Convert customer pain points, market opportunities, and desired outcomes into a practical product strategy and sequencing approach. Evaluate and prioritize high-impact opportunities such as unified data visibility, confidence in staffing data, demand forecasting insight, supply optimization, guided decision support, cost control, workflow collaboration, and compliance support. Define and track success measures tied to business impact, including staffing efficiency, labor cost reduction, internal fill improvement, forecasting adoption, and confidence in workforce data. Partner with cross-functional stakeholders across operations, finance, IT, legal, compliance, and leadership to align on direction while maintaining focus on user needs and outcomes. Use discovery methods such as interviews, assumption testing, prototype evaluation, concierge testing, and business-case analysis before committing to complex product investments. Apply data fluency to challenge inconsistent metric definitions and clarify how key workforce measures are interpreted across teams and facilities. Make informed prioritization decisions in ambiguous situations and identify the best entry point for product adoption and value creation. Connect product performance indicators to broader organizational results such as reduced agency spend, lower avoidable overtime, faster staffing gap resolution, and less manual reconciliation effort.