CX Enablement Specialist
virtual vocationsDenver, CO
CX Enablement Specialist
L4
virtual vocationsDenver, COyesterday
Occupations
Training and Development SpecialistsTraining and Development ManagersProject Management SpecialistsIndustries
Professional and Management Development TrainingOther Management Consulting ServicesAdministrative Management and General Management Consulting ServicesPartnering with senior leaders and cross-functional stakeholders, the full-time remote CX Enablement Specialist will drive role-specific enablement strategies for customer experience teams, ensuring they have the necessary skills and resources to enhance employee performance and achieve business outcomes.
Key responsibilities:
Conduct role-level needs assessments and design targeted learning plans to address skill gaps
Facilitate enablement sessions and support new hire onboarding to achieve performance targets
Monitor performance metrics and evaluate the impact of enablement efforts on business outcomes
Required qualifications:
3+ years of experience in learning & development, enablement, or a customer experience role within a technology company
Proven success in supporting customer-facing teams and influencing senior leaders
Strong project management skills with the ability to manage multiple initiatives and deliver high-quality outcomes
Expertise in instructional design and adult learning principles
Ability to analyze data and translate insights into strategic enablement actions
Apply now (opens in a new tab)
Level
MidL4
Location
Denver, CO
Occupation
Training and Development Specialists
Industry
Professional and Management Development Training
Posted
yesterday
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