Front Desk Specialist & Client Greeter

About the Role: As a Front Desk Specialist and Client Greeter, you'll be the welcoming face (and voice!) of Fieldstone Animal Inn, ensuring a seamless and positive experience for our clients and their beloved dogs. This is a crucial front-line position that combines exceptional customer service with essential administrative tasks.

What You'll Do: Client Engagement: Greet clients warmly at their vehicles in all weather conditions, gathering important information about their dogs and efficiently relaying it to our pet technicians. Customer Service Excellence: Provide outstanding service via phone and in-person, maintaining a professional demeanor, clear communication, and attentive listening skills. Administrative Support: Accurately log dogs in and out, confirm client information, process payments, share email correspondence, ensure vaccine compliance, and assist with confirmation calls. Team Collaboration: Work closely with pet technicians and other team members to ensure smooth operations and exceptional care for every dog. Attention to Detail: Maintain a high level of accuracy in all tasks, from data entry to client interactions.

Employment Type: Full-time.

Experience: Customer service/admin experience preferred.

Skills: Excellent communication, strong computer skills.

Work Environment: Comfortable working outdoors in all weather.

Availability: Must work weekends, holidays, and complete weekday training. Qualities: Genuine love for animals and dedication to their well-being.

Compensation & Benefits: This position offers a competitive starting hourly wage of $16.00. For those with a sales-oriented mindset, we also offer a commission structure, providing an exciting opportunity to increase your earnings every pay period. Ready to join our pack? Apply today! Job Posted by Applicant Pro