Seeking Assistant Store Manager!

Job Type: ¾ Time to Full-time

Compensation: Competitive annual pay with performance incentives As the Assistant Store Manager, you will: Leadership: Recruit, train, and lead a team of enthusiastic staff, ensuring exceptional customer service that reflects Kilwins’ values. Managing the details and guiding entry-level staff is a coaching strength and must. Craft Kilwins’ iconic treats, including gourmet caramel apples, hand-paddled fudge, hand-dipped chocolates, graham crackers, shortbread cookies, pretzel rods, corns, brittles, caramel apples and more. Training will be provided to ensure you master our signature recipes. Operations Management: Oversee daily store operations, including inventory, scheduling, and ensuring a clean, organized, and visually appealing store. Case and store cleanliness is a must. Deadlines change, and there are lots of moving parts. You must be flexible and have the ability to pivot, while not losing sight of the details. Gift Packaging/Presentation/Visual Merchandising: Amazing attention to detail, beautiful gift packaging and the drive to merchandise is a must. Sales Performance: Drive sales growth by meeting and exceeding revenue targets and implementing creative promotional strategies.

Customer Experience: Create a warm, inviting atmosphere for guests, addressing concerns and ensuring each visit is memorable. Community Engagement: Foster relationships within the Northern Colorado community through events, partnerships, and promotions to enhance Kilwins’ local presence. Compliance: Maintain adherence to company policies, health and safety standards, and local regulations.

Experience: 3-5 years of retail or food service management experience, ideally in a customer-facing role. Customer Focus: Dedication to delivering exceptional guest experiences. Sales Acumen: Success in meeting sales goals and executing promotional strategies.

Organizational Skills: Strong multitasking and time management abilities.

Education: High school diploma or equivalent required; Competitive pay with performance incentives Comprehensive training in crafting gourmet confections Opportunities for career advancement within a growing brand A fun, hands-on, and dynamic work environment. Who doesn't love ice cream and chocolate!? Be part of a brand celebrated for quality, tradition, and community com detailing your management experience, enthusiasm for becoming a Kilwins confection artisan, favorite ice cream, and let me know why you’re the perfect fit for this sweet opportunity! Kilwins Chocolate, Fudge, and Ice Cream is an Equal Opportunity Employer ~ We celebrate diversity and are committed to creating an inclusive workplace.