Remote Healthcare Call Center Supervisor - Member Experience
alignment healthcare usaNew York, NY
Remote Healthcare Call Center Supervisor - Member Experience
L4
alignment healthcare usaNew York, NY9 days ago
Occupations
Medical and Health Services ManagersCustomer Service RepresentativesFirst-Line Supervisors of Personal Service WorkersIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Outpatient Care CentersAlignment Health is seeking a Supervisor, Member Experience to lead inbound call center teams and drive member satisfaction. This fully remote role requires overseeing performance, coaching staff, and ensuring service levels across markets in scope.
Minimum 3 years in customer service within healthcare/insurance and 2 years in a supervisory role are required. Bilingual ability and Nevada residency are strongly preferred.
Apply now
Level
MidL4
Location
New York, NY
Occupation
Medical and Health Services Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
9 days ago
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