Service Line

L2

thg 358 south bayDorchester, MAtoday
Job Description: All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you. Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
  • Understand thoroughly and articulate with enthusiasm the details of The Halal Guys’ food menu and beverages
  • Anticipate what the customer wants and does not want
  • Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
  • Take the extra step to turn good service into great service and make it an experience each customer will remember
  • Teach and lead other members of the service team
  • Act as the consummate host, always looking for ways to exceed our customer’s expectations
  • Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
  • Accurately and efficiently completes all sales transactions
  • Ensure each customer receives outstanding hospitality in a friendly environment
  • Greeting customers courteously and explain the menu; knowledge of products
  • Portioning, plating and saucing orders to store standards
  • Assisting all team members with various daily duties and prep work
  • Ringing up orders, checking and expediting orders and maintain cleanliness of own station and certain areas of the restaurant
  • Maintain guest relations in the dining room, troubleshoot any problems that may arise during service
  • Promote the bran at catering and special events
Requirements:
  • Excellent phone etiquette
  • Reliable transportation to and from work
  • Positive, honest, patient and encouraging demeanor
  • Energetic, super friendly and a proactive team player
  • Ability to lift, bend, stoop, walk and perform other physical tasks for hours
Apply now
Apply now

Level

EntryL2

Location

Dorchester, MA

Occupation

Fast Food and Counter Workers

Industry

Full-Service Restaurants

Posted

today

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