To support a growing immigration law practice, the remote Bilingual Immigration Operations Manager will oversee the legal production line, identify and resolve workflow bottlenecks, and drive team productivity while managing operational metrics.
Key responsibilities:
Oversee the operation of the legal production line, ensuring smooth case progression
Identify and resolve bottlenecks to maintain workflow stability and prevent backlog
Drive team growth by enhancing work quality and overall productivityRequired qualificationsAt least 2 years of experience leading teams or operations in high-volume environments
Bilingual in English and Spanish
Proven experience managing production lines or workflows effectively
Development-oriented leadership with a focus on quality and productivity
Analytical thinking with the ability to measure KPIs and implement improvements