Service Appointment Coordinator
conklin automotive groupHutchinson, KS
Service Appointment Coordinator
L4
conklin automotive groupHutchinson, KS8 days ago
Occupations
Dispatchers, Except Police, Fire, and AmbulanceAutomotive Service Technicians and MechanicsProduction, Planning, and Expediting ClerksService Appointment Coordinator Conklin Automotive Group is seeking a dynamic and organized Service Appointment Coordinator to enhance our customer service department. This pivotal role will involve managing the scheduling of service appointments for our clients, ensuring an exceptional experience from the first point of contact through the completion of their service needs. You will be responsible for liaising between customers and service technicians, providing clear communication, and making sure that all appointments are handled efficiently. If you possess a passion for customer service and thrive in a busy environment, we want to hear from you!
Key Responsibilities:
- Handle incoming calls and emails to schedule service appointments
- Provide detailed information about service options and availability
- Follow up with customers to confirm appointments and address any questions
- Coordinate with service staff to manage scheduling effectively
- Maintain an organized appointment calendar and customer records
- Address customer concerns and resolve issues in a timely manner
- Utilize dealership management systems for tracking and reporting
Apply now
Level
MidL4
Location
Hutchinson, KS
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
New Car Dealers
Posted
8 days ago
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