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Dispatch/Call Center

L3

express mobile diagnostic servicesGreensburg, PA8 days ago

Occupations

Dispatchers, Except Police, Fire, and AmbulanceReceptionists and Information ClerksProduction, Planning, and Expediting Clerks

Industries

All Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care CentersTelemarketing Bureaus and Other Contact Centers
Dispatch/Call Center Corporate Headquarters - Greensburg, PA 15601 Dispatch/Call Center Specialist Do you like to be around people? Do you like the feeling of knowing that you were instrumental in helping someone get the care they needed? Do you like to be challenged and work in a team environment? If your answer is 'YES'Express Mobile Diagnostic Services, LLC just may be the perfect partner for you!
Responsibilities:
  • Accept phone calls using telephones and computer database systems to place exam orders. You are often the first impression that a client has of Express Mobile always approach a call with a smile
  • Direct all customer inquiries to appropriate supervisors.
  • Receive and prepare work orders via fax, phone calls, online, etc.
  • Monitor and followup with personnel and/or service locations for follow-up on exams.
  • Assist with logistically routing the technicians for timely/efficient routes.
  • Record and maintain files and records of customer requests.
  • Flexible to working any shifts necessary including weekends, evenings and some on-call shifts when necessary.
  • Upload exam images/reports using our PACs software system.
Qualifications:
  • Must be knowledgeable with computer skills in MS Word, Excel, and/or data entry
  • Excellent Communication Skills (both phone and written)
  • Ability to multi-task and quick to learn
  • Positive Professional Demeanor-Excellent Customer Service Skills
  • Independent Worker
  • Extremely Detail-Oriented
  • Respond to duties as directed by Supervisor and/or Express Management team members
  • Education and Specifications
  • High School Diploma or equivalent GEDMedical & Billing/Terminology preferred
  • Drug/Alcohol Free/Negative Drug Screening
  • Clean Criminal Background History
Apply now
Apply now

Level

JuniorL3

Location

Greensburg, PA

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

8 days ago

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