NinjaOne SME

Duration: Fulltime Key Skills Required: Must Have Technical/Functional Skills NinjaOne Expertise: NinjaOne RMM Administration Policy Configuration Endpoint Monitoring Alert Management Automation Policies Patch Management Operating Systems Windows Server Linux (RHEL, CentOS) Endpoint Management: Endpoint Lifecycle Management Device Compliance Monitoring Asset Discovery Software Inventory Remote Administration Endpoint Health Monitoring Scripting & Automation: Strong experience with: PowerShell Python Automation Frameworks Roles & Responsibilities: Platform Administration: Serve as the primary technical SME for the NinjaOne platform. Design, configure, maintain, and optimize NinjaOne deployments. Manage tenancy, policies, organizations, roles/ permissions, and security options. Maintain platform health, performance, and operational effectiveness. Platform governance. Endpoint Management: Manage endpoint monitoring across Windows & Linux environments. Configure and maintain endpoint monitoring policies, health checks, and alerts. Oversee endpoint inventory management and asset tracking. Ensure endpoint compliance and operational readiness. Patch Management Design and manage enterprise patching strategies. Configure patch approval workflows and deployment schedules. Monitor patch compliance and remediation effectiveness. Generate reports on patch status, vulnerabilities, and compliance metrics. Troubleshoot patch deployment failures and endpoint issues. Software Deployment & Automation Create and maintain software deployment packages. Develop automated deployment workflows and remediation scripts. Automate routine operational tasks to improve efficiency and consistency. Security & Compliance Integrate NinjaOne with endpoint security and vulnerability managemen t solutions. Support security compliance initiatives and audit requirements. Develop monitoring and alerting strategies for security events. Ensure alignment with corporate security standards and policies. Reporting & Analytics Develop executive and operational dashboards. Create custom reports for all modules Analyze trends and recommend improvements. Generic Managerial Skills: Working in large multicultural teams in onsite-offshore Model Good customer facing communication skills and Team skills TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.