Electrical Engineer - BESS

The Position: The Electrical Engineer position is a hybrid or Onsite position depending on the department requirement, and it plays an important role with this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be the key member of the service engineering team and it is a highly technical customer facing position.

Essential Duties and Responsibilities: Perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies. Perform as a lead on more complex field engineering assignments. Interact with customers to explain the technical scope of projects. Create and update field service procedures for troubleshooting and maintenance. Provide training to Customers, Vendors, and Internal Personnel as a virtual team member of the training center. Coordinate with R&D engineering in China for the generation of technical documents and training. Responsible for the technical issues of a certain region based on the job assignment. Lead the preparation of root cause reports to the customer. Lead and track technical issues from customers/FST/PM/etc. on Airtable to visualize the process of the issues. Analyze failures for trends requiring proactive actions and provide reports on findings. Provide feedback to the R&D team on possible mechanical and electrical design improvements. Advise, provide training on, and lead employees on various safety-related topics. Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed. Perform troubleshooting to investigate solar plant issues such as battery issues, inverter faults, inverter design issues, and utility grid transients. Work with customer SCADA engineers to set up systems communication and parameters. Research alternative components that can be used in the field. Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer. Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar/BESS plants. Help with the repair activities in the Service center.