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Clinical - Practice Assistant (69966)

L4

careernationYorktown Heights, NYtoday

Occupations

Medical Secretaries and Administrative AssistantsMedical AssistantsReceptionists and Information Clerks

Industries

Offices of PhysiciansAll Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care Centers
Clinical - Practice Assistant Yorktown Heights, NYMon- Fri 8:00am - 5:00pmTemp. to Perm. This req is for a Front Desk temp to work in this year's Flu Clinic which us scheduled to start 9/19 but will have training starting the week of 9/12 and then should run to around the 2nd week of December. The schedule will be Mon - Fri 8:00 - 5:00 but will have one day a week until 7:00 and Saturdays 9:00 - 1:00 on rotation.
Position Overview: Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medical's standards operationally and financially.
Essential Duties and Responsibilities:
  • (including but not limited to the following)
  • Provide quality customer service to the patients and visitors courteously and promptly.
  • Verify and update patient account information according to front desk policy and procedures.
  • Works routinely with the insurance verification team to maintain knowledge of insurance and to ensure accuracy of information is being entered.
  • Follow the cash security policy and procedures according to CAREMOUNT MEDICAL guidelines.
  • Maintains work area and patient waiting room routinely and in a neat and orderly manner.
  • Maintain knowledge of individual physicians scheduling requirements and preferences.
  • Uphold a professional image and environment at the front desk within CAREMOUNT MEDICAL.Provide patient support and respond to requests for information in a courteous and timely manner.
  • Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations.
  • Performs related work as required.
  • Qualifications and Education:
  • High school graduate and minimum of two years' experience in customer experience, preferably in a medical practice environment.
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Level

MidL4

Location

Yorktown Heights, NY

Occupation

Medical Secretaries and Administrative Assistants

Industry

Offices of Physicians

Posted

today

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